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  • Ricky is the man! My AC stopped blowing cold air. I brought it to my friend who works as a mechanic at one of the car dealerships to have my freon recharged. So he did but still wasnt working. He also vacuumed the tubes or hoses he said (idk what tubes since idk much about cars). So he suggested that it might be the compressor itself. So i have my protection plan and ted wiens is in network. Brought my car early morning. Ricky is so friendly, accomodating, and honest! He had my car checked, waited for about 2 hours, and found out that compressor is noisy and weak and suggested I have to get the AC package.. He called up my protection plan, and they would only approve "some" of what he suggested. He told me i have to leave the car overnight so he had one of his boys took me home. The next day, he called me up and said he eneded up calling the protection plan again and explained further what the damage was which they found when they took apart the compressor or something. So then my protection plan ended up covering everything. Since then, my AC is working perfectly fine! Kudos to the mechanics! And ofcourse to Ricky who made it happen and went above and beyond to have the procedures approved and covered by my plan! Thank you! Definitely this will be my Ted Wiens location to go to when i get car problems again in the future!
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