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  • If I could give NO stars I would. Horrible customer service. I'm a diabetic and simply asked for ice to keep my insulin cold during my 1 hour 15 min flight to San Francisco I even had my own cup I got a flat out NO however, for $3.95 the young lady was willing to sell me a cup of ice REALLY it's ice for crying out loud needless to say Burger King provided ice without ANY problem. TSA rules wouldn't allow me to bring my own cup thru security so I had to dump it out but the TSA agent stated I could get ice once I cleared security but didn't mention I had to pay a King's ransom for ICE.
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