I would give this place a 4 star review based on this guy who did my hair. His name is Masa and he is very friendly and pays attention to detail. I got my hair colored here and I really liked the color. In between when he washed my hair, he have me a head massage which was much appreciated!!
However I came back with my mom and sister who also wanted to get their hair colored. My sisters hair turned out fine because Masa dealt with her, but my moms hair turned out HORRIBLE. Don't let the assistant touch your hair!!! She is this stumpy Japanese girl with long blonde hair who speaks no English at all. She made my moms hair 3 different colors. It was like gradation! I don't remember asking for a tie-dye color style for her hair. She doesn't speak English AND is completely rude cause she didn't even apologize. Don't ever let her touch your hair. She is completely useless and stupid. Due to this incident, we had to stay extra 2 hours....SO RIDICULOUS!!!!! Because of her I give this place 1 star.