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| - My foot got really swollen and discolored while I was at Comic Con last week so went to UMC Quick Care just to make sure that it wasn't anything to worry about. When the doctor came in he looked at my foot for a minute and said that it was probably a blood clot and I needed an ultrasound. A few minutes later a nurse comes in telling me to sign a form so I can be transfered to the ER at UMC, WTF? So I asked if that was really neccessary and she said yes so off I went. Got to the ER at about 8:30 pm and didn't leave until 3:40 am! The waiting room wasn't even that full but I was out there for 2 hours before they called me back and then was sent back out again, this happened a few times. I was finally called back and taken for my ultrasound around 12:15 but I didn't even realize that was where I was going till they parked me in the hall outside the ultrasound room, then I had to wait because no one had the paperwork for me. When the ultrasound was done they came and wheeled me to a room and then just left me with no explanation about what was coming next, oh and the guy pushing me said he would go get my husband but he never did, I had to get up and ask a nurse if he could come back since he didn't know what was goin on with me at that point. So got to the room and waited and waited and finally after about an hour a doctor comes in (doesn't tell me his name or anything) and starts asking me what is wrong, hello isn't that on my chart at this point, but ok I go through the story again and he says that it probably isn't a blood clot but he will have to look at the ultrasound and then *poof* he is gone and never to be seen again. After another 1.5 hours I'm really tired and getting really pissed off so I look for a nurse to ask what is going on and when I find one she asks me if the doctor is discharging me!?! How the hell would I know, so I tell her I haven't seen the doctor for 1.5 hours and last I heard he was supposed to be reviewing my ultrasound. She says she will go check with him, yeah you do that, so I go and sit and wait and then another nurse comes in and tells me to sign the discharge paperwork. Ummm so what the hell is going on with my foot, "Oh there's no blood clot but you knew that", so I ask how the hell am I supposed to know that if no one tells me. So fine what is wrong with my foot and what do I do to get it small enough to fit into a shoe again? She literally shoves a prescription for 800mg ibuprofean in my face and says take that and keep it elevated. At this point I am either going to start crying or hitting people so I just take the paper work and leave since it is now 20 to 4am and I have to be at work by 9.
This is the absolute worst health care experience I have ever had and I just pray that neither I nor any of my loved ones have a true emergency and get sent to this hospital. I can't imagine how someone who really does need emergency care makes it out of this place alive.
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