Since this place remodeled and under new ownership it is terrible. I tried it a second time since it changed over thinking maybe they got it together but nope. the bagel tasted dry and stale and the latte tasted awful. The coffee tasted burnt and there was too much syrup in it. Not to mention they don't have straws here??? I asked an employee for a straw and they said we don't have any here. This place is neglected.