About: http://data.yelp.com/Review/id/Oo2FTQwQYL-Y-tBbAS22dA

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About: http://data.yelp.com/Review/id/Oo2FTQwQYL-Y-tBbAS22dA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-03-13 00:00:00 (xsd:dateTime)
itemReviewed	FastMed Urgent Care
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Updated review. I waited two months for the balance to be deducted from my checking account, as I left my card info and authorization with the office for them to use once my insurance notified them of the balance. The balance just so happened to be withdrawn at the worst possible time (that's how it goes, isn't it?) after several unexpected expenses related to moving. I called the FastMed front desk to relay my story and ask if I could possibly have the funds returned, and then pay my balance after the next pay period. The front desk person assured me that the people in billing should be able to work something out and I was instantly relieved. She transferred me over to Billing and the female I spoke with was disdainful, snippy, dismissive, and rude. She told me there's "probably nothing we can do, once you pay us, that's it" but agree to let me speak with her supervisor. I was sent to the voicemail of a Ms. Castaneda, ostensibly the supervisor. I left a voicemail containing all pertinent info, acknowledging that I was asking a lot but made a point to explain the urgency (to whit: the $107 in question would allow me to pay my rent on time). I left my contact info and waited for a callback. The rude lady had said Ms. Castaneda was in a meeting and would "probably call you back. Soon." Guess what? Never called me back, not that day, not the next day, and now its a month later and no call. It's a shame because on the front end the staff here is phenomenal, but the billing department treated me like a second class citizen, less than garbage and then completely ignored me. You've lost my business and I'll let all my coworkers at the County (who provides my health insurance!) know not to go here. Very unprofessional and I am extremely disappointed and angry.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Lizz

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