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  • The horrible thing about all the time people make to write reviews to help steer patrons away from The Gypsy Bar, is that The Gypsy Bar DOES NOT CARE. It's futile and they seem to have their own vision that doesn't really include quality service anyway. Funny thing is the current owner got rid off all the staff that made it this way before and still currently has the same problem. So to understand where the problem lies is a complete mystery. We have been patrons for the majority of the time The Gypsy Bar has been open. Coming in for the amazing happy hour menu and the soothing tunes of the live music on Friday nights. Jessica our server was always wonderful. She always remembered our faces and what we drank and was a bright spot that we looked for every Friday night. However, around mid January the establishment took a turn in feel and service. Consecutive times of coming in (in grid lock traffic from south Chandler) we were turned away due to "private parties" booking the entire area that supports the live music. I have been in the fine Resort/Hotel industry since I was old enough to work (over half my life) so I understand catering to a client and still taking care of the regulars who keep you alive. The way they handled this however seemed to be a lack of what to do for the normal patrons by the front line service staff. We don't choose to go out that often, and when we do we are very specific. To be turned away the first time then the next consecutive week when we had family in town specifically there to do two things...one, see us and two see the music the gypsy had on friday nights to be treated by the staff where we actually were insulted and scolded for where we were sitting(mind you with no one sitting in this area but us...with 15 minutes left to open it up to the public)...this server was an asian female with two toned hair like the girl on last season's The Voice....then the bartender...James I think ,barked at my husband when he was only asking for happy hour menus...saying, "Im not the one you need to talk to"...Graham, the manager tried to smooth it over with buying a couple rounds of drinks, which was nice, however we feel no matter when we go in there from now on we will be treated second rate and have evidence that we will. Staff, outside of a couple female servers was arrogant. The people who run things from the kitchen are exempt from this statement. I was a concierge for almost a decade and I would steer clear of this atmosphere until the management does another complete overhaul and the guest is really seen as the guest.
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