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  • In my opinion..... HORRIBLE Customer Service.... I will NEVER go back to this place again!!!!! I took my mom here to give them a try and it was horrible.. The lady that I had was rude and mean. I was talking to my mom and my foot moved and she grabbed my leg with her fingers and picked it up and slammed it to the place she wanted it to be at and left a bruises on my leg. I did let the lady that was working on me that I was extremely rude. After that incident I did let her know that I'm ticklish and sensitive on the bottom of my feet so if she would know. When she took the pumice stone to the bottom of my foot I pulled away a little because being ticklish and (she) the pedicurist grabbed my foot and told me to stop moving and held my foot down hard. I was very upset and told her so.. The other lady (pedicurist) that was working on my mom was using the implements on my mother very hard and unnecessarily. I asked my mom if she was okay and she said that it was a little painful but my mom never wants to make a scene so she dealt with the painful pedicure. I wouldn't ever put up with bad service which is why I am putting up this review... My mom told her that she was too rough but I do not believe that she spoke English because my mom told her twice and she never even stopped or even looked up at her at all. The other issue that I have is... The implements were not clean.. They took the implements out of this plastic bag that was not sealed and poured them out in a towel. I noticed that at the end of this disaster of a pedicure that they both saved the bag that the implements came in and put them right back into that same bag. While the pedicure was being done, I also noticed that when she was cleaning my toes that any extra dead skin and clippings, she put back into my water that my feet were soaking in.. Absolutely gross!!!!
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