About: http://data.yelp.com/Review/id/OnGRI8wZxIXW8knG1AhtQg     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • We bought an a/c from this company spring 2009 after several good experiences with another company just because they were more affordable. First service call cost nearly $100 because of dust buildup that clogged the pan in the attic to overflow causing water damage and our unit to repeatedly cut on & off. We diligently made sure that didn't happen again, but a couple years ago the unit was a pound low in refrigerant but service tech couldn't locate the leak in the supposedly closed system. That service call cost us over $200. A couple weeks ago the unit again was not cooling our house. Service tech again could not discover a leak and the unit seemed fine, but approx 2 lbs low in refrigerant this time. He added a sealant to the system which did end up revealing a couple tiny leaks in the coil - still under warranty. This visit cost us over $500. Between the purchase and this last service we referred two customers to them because despite the mishaps, the manager, salesperson, and Svc tech seemed honorable and honest. But 1st referral bought a unit that ended up needing Svc 1st two winters already just to get the heater working and wanted to charge her. I complained the 2nd time & they rectified the issue without additional cost to her BUT still managed to sell her a yearly Svc plan. The 2nd referral also bought a unit but no consideration or discount was afforded to us for that $500+ Svc bill, not even a coupon for pre-winter Svc. And the 2nd referral purchase resulted in damage to her residence when an installer slipped and damaged the drywall on her ceiling followed by a huge spill of blue adhesive on her new carpeting. Seriously? What happened to drop cloths? To make things worse, the manager delegated the issue to someone who passed her phone and address info to a drywall guy without her permission, the guy calls her to notify her when he would arrive to do ceiling repair and subsequently called 15 mins before he was scheduled to arrive to say he needs more sleep because he didn't feel well. Instead of 9am the disheveled guy appeared around 1pm! I could go on and on but I'm so done with this company. I lodged another complaint via email to the manager about how my 2nd referral is being treated and their lack of consideration for our loyalty that resulted in two a/c sales in addition to ours. No response. I could go on and on, but I'm done; enough said. Buyer beware.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 137 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software