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  • As Mike S. mentions on 01/20/2013, there are a number of aesthetic issues that need to be addressed at this gym...and sanitary issues as well. I joined a little over a month ago for a cheap monthly payment and good equipment, and now I just want to get out! I have come to find that there is no janitorial service in the ladie's room whatsoever (multiple toilets plugged up/broken, toilet paper all over, overflowing trash cans), sinks broken for long periods of time, and the staff appears to turn the other cheek to it. CANCELLATION PROCESS is AWFUL...I asked front desk to cancel, they told me to call the 800# on my card, I called them and the prompt states to send an email to cancelme@fiserve.com, I send an email and three days later, I get a confirmation that their server rejected it and it was undelivered. In the meanwhile, I called CS and spoke w/ a rep and requested cancel. After I desribed the gross conditions, they cancelled my membership, effective a month out. So they still want me to pay for another month, when I don't want to continue with them, due to a 30 day cancellation clause in the contract. If you join, just go in with a lot of hand sanitizer. Or you can go to YouFit for $10/month, no contract, no cancellation fees, it's brand new, eco-friendly, and super clean. I'm gonna check them out!
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