It may look shabby from the outside, but inside is some of the best Dim Sum I've had in the Charlotte area - at the Dragon Court Restaurant. The staff is very acommodating and patient with those of us who have questions. Also don't miss the Banh Mi at the Vietnamese sandwich shop inside the mall. (Forget the $5 footlong at Subway...get one twice as good for half the price here!)
I agree with Tony that the parking lot could use some serious work. It's like the surface of the moon! However, I've never been panhandled there, except for one time a guy asked to bum a cigarette. No worries here about security during the day, but I would be cautious after dark, like in any city this size.