Can't trust the house keepers. They threw out souvenirs that we had left in a very obvious gift bag on the floor near the TV. It did NOT look like garbage. So if you don't want the housekeepers to steal or throw out your personal belongings, do not let them in. When we called to complain about it the only thing they could do was reimburse is $20 for the resort fee, which doesn't cover the sentimental value of the gift that was stolen/thrown out. Also, when I checked my credit card statement, it turns out that they did NOT reimburse the money. It's safe to say that the customer service is a DEFINITE let-down.
The location is also pretty bad - it is NOT central. We had to cab everywhere.
There's really nothing special about the monte carlo, the rooms are very sub-par