| rev:text
| - So I've been meaning to write a review for this place for a long time and while I waited, my rating of this place has gone down to 1-star from a former would-be 5-star. So this is a final review, as I won't be coming back again.
THE FOOD
This being a gelato place, the criteria are simple: good choice of flavors and have gelato taste like gelato.
I've been coming to this place for about 3 years and the variety has been dwindling overtime, taking a major hit in the past 6 months. There are now a good third less choices than there were initially. The fruit/berry flavors took the main hit and there are now very few pure flavors left, the rest are some sort of "mixes". The pear flavor I loved is long gone. One of the formerly gelato displays now houses ice cream cakes. I imagine they have a good profit margin, but may be the place should rename itself into Gelato-ish 32.
Fine, selection has to cater to the customer base and there's little that can be done about poor and unimaginative tasting pallet of other regulars. But that's not an excuse for having stale waffle cones that lack any sort of crunchiness. My last waffle cone actually required some deliberate chewing and had the distinct left-too-long-in-the-back-of-the-cupboard aftertaste.
As for the gelato itself, I could, of course, point to my street cred of having eaten gelato in Italy and it being much better, but there's no need for that. I've eaten much better gelato at this store not all that long ago. This appears to be nothing more than glorified, sometimes freezer burned, ice cream.
Another thing that detracts from the gelato is the large amount of drying/dying fruits and berries put on top of each of the flavors for "display" purposes. Not appetizing in anyway whatsoever.
SETTING
Nothing has changed in this regard, thankfully. The place is easy to get to and you have a choice of sitting inside or out. The displays are conveniently placed and moving around is not a problem. Bathrooms are clean.
SERVICE
Another area where this store has gone downhill. Getting a sample now is like watching nano-technological exhibition where the server-bot takes off the tiniest sliver of gelato possible so you have a chance at (maybe) figuring out its taste. The scooping is inconsistent as well, which is pretty impressive considering that ice cream scoops by nature are a consistent measuring tool .
OTHER
The frequent "eater" cards have disappeared with the new owners, so there is one less reason to come back here. They do seem to have Wifi now, which should help you log online and find a different gelato place to go to.
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