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| - Haven't been to the doctor in 5 or 6 years, so I thought I would go and get checked out. My insurance covers preventative care 100% and I have a large deductible for sick visits. I went, had no health complaints, and the nurse told me I was the healthiest person she had seen all day.
The practice then billed a sick visit code to my insurance, which applied $130 to my deductible. I called the billing number, explained the situation, and asked that they bill the prevantative visit code to my insurance. The billing person told me the doctors pick the code, not the billing people, but he would check with the doctor and call me back the next day.
He never called. I left two voicemails for the billing guy, which he never returned.
I appealed to my insurance, who denied because the doctor used a sick visit code.
Sooo, my doctor is still sending me bills for the prevantative visit that is covered 100% by my insurance. The office is yet to explain the "problem of medium to high severity" described is the CPT code. The only diagnosis billed is V70.0, adult well visit.
This post is probably more about the billing dept, but still makes me mad.
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