Kiki is the best! First and foremost I have to say my appt. was scheduled for 6:45pm, but I got there an hour early and she took me straight back. This was my second Brazilian and she was extremely gentle. She described everything that she was getting ready to do. Educated me afterwards and kept me talking the entire time. Slight pain, but nothing out the ordinary. I scheduled 4 weeks out to return. Thanks a million! GO SEE KIKI for your waxing needs!