I designed a shirt for my boyfriend and had asked the owner through emails about how much it would be, when I could get it done, etc., and he was able to answer all of my questions. Because I work most days and could not make it to the shop to order the shirt, he was able to email me an invoice which I paid for online. In less than a day, he emailed me and told me my shirt was ready. I had a friend pick it up for me, and it looks just perfect!