I'd love to leave a good review based on my expectations; however, I never even got my house cleaned. I put in a request through Yelp for a quote & was upfront from the beginning that I have cats. I was told to go to the website to secure the estimate and was even given a code for $20 off which was really appreciated. I got the quote, booked the appointment for first thing Monday morning (yay!) and then had a question about how they'd charge my card... I guess I entered my card info wrong so it was showing declined, which was no big deal. Then today, 24 hours before I'm expecting them to come, I get a message that the only teams he has available for the next several weeks are highly allergic to cats. I mean, I get that people can be allergic to cats but 1) when I initially contacted this company he should have said that and 2) if you're going to a run a business where your teams of employees have to go into homes, it is very likely that some of those homes will have cats so you should either A) Make it clear on the website or B) hire people who aren't allergic.
Now it's the day before I was supposed to have my house cleaned and I don't have anyone coming like I thought before an event.