I really enjoy this location. Despite the area, and the amount of business that's constantly flowing through here, the staff remains polite and enthusiastic. There's never a shortage of smiles and laughter here.
The cafe is always fairly clean. You can tell the store takes pride in its cleanliness. And the coffee bar stays stocked, and the trashes never overflowing.
My orders are always accurate and quick. At first, I thought they took longer making mobile orders (I love the app), until I realized that they hold mobile orders behind the counter and only show them once you check in with the barista. Again, not the best neighborhood, but at least they recognize it and take precautions to protect their guests.
I feel safe here. I often sit in the cafe for awhile before heading to work for the day. I can relax and read, Facebook, or whatever, and I know that the staff will handle any situation that happens to walk in quickly and quietly.
I'm glad to call this location my new Starbucks.