Awful. Waited 10 minutes to get sat and have a server come greet us. While waiting at our table for our server, two of the waitresses were standing around on their phones talking about how shitty their tips were that night.
When we finally got greeted my boyfriend tried to order a hotdog as an appetizer while I was still figuring out what to order. He came back later without his hotdog and asked for my order. I had to tell our server that my boyfriend wanted to order more food and that again, the hotdog was just an app.
The hotdog and burgers came out at the same time. Our fries were cold and a little soggy. We felt very unwelcome and will think twice about going to any Steak 'n Shake.