I never write reviews, but I felt that I absolutely had to in this case. As many other reviewers have written, customer service and workmanship was excellent. Email communication both before and during the entire process was excellent. Very detailed estimate process. The icing on the cake for us was that shortly after having our house painted a few roof tiles blew off in a storm. We had a local roofing company out to repair, and in the process were informed that many of the edge tiles were installed incorrectly by a previous contractor. After having them re-installed correctly, there was now fascia showing through with the old color due to the incorrectly installed tiles previously being angled downward. We don't have a ladder tall enough to reach the areas and with two small children, I have no idea how long it would have been until we got around to it. I emailed Crash of Rhinos on a Sunday night, they were able to come out on Monday, touched up all the areas on both the front and back of our house. I fully expected to pay for the additional service given that it wasn't their mistake, but they did the extra work for free and insisted we didn't owe anything! That is what I call good service and standing by their product. I wouldn't hesitate to use them again if needed.