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  • I usually have my doubts about going to any computer repair shop. Having a background in tech, programming, and even IC troubleshooting, I rarely find myself in need of these services. The high costs associated with just about any service scare me, won't lie. Of course, time always seems to be an issue with me too, so recently, when I found myself stuck with a Dell personal laptop that wouldn't boot up properly, I decided to bite the bullet and try my luck here. Although I didn't get my computer fixed even 2 weeks later (presently), I was absolutely impressed with the service. When I first brought the computer by and elaborated on the issue, the tech helping me (extremely nice) spat out a few things she thought it might be. I will admit, I had done my research too and just played dumb during this time. She then told me the diagnosis was free of charge. That was good to hear since I knew the repair was going to burn a damn hole in my wallet. The results came back quick- and just as I thought, bad motherboard. The real kicker is instead of selling me on a replacement motherboard and service, they told me exactly what I wanted to hear (shades of gray)- that it would actually be more beneficial to simply buy a new computer due to the costs of the parts/ labor. And did they try and sell me a new computer from their shop? Nope. Now that's just stand-up. I walked out without paying a dime and got extremely useful info. Regardless of their service rates (which I didn't get a chance to mull over), the big thing to appreciate here is the staff and how they don't put themselves on another level than people walking through their door. You might get that at another repair shop, sure. I would feel damn good about coming back here for other services. But yeah, I'm still stuck scowering ebay for a replacement motherboard.
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