A regular at Starving Artist Lansdowne location... NEVER HAD A PROBLEM.
Today, I left this location hungry and beyond upset. Not only was the food not up to par. The salad had a grimy taste and the spicy chicken I ordered had a huge bone in it which you'll see in the picture below.. . disregard that it's a choking hazard but we received no apology for anything today.
My friend's Americano came on a cup with a large lip stick stain. Yes I understand that not everything is thoroughly washed. But the number of people that touched i (knowing the stain and ignored it).... Before it got to our table . and the fact that our server disregarded it- full on knowing - disgusts me.
When I asked for a new one for my friend , she simply said "ok, now what can I get you?" No apology nothing. She had attitude and did not do any sort of quality check. It was NOT that busy when we went, and I saw very many unsatisfied customers around the same time as me that were all served by the same waitress.
Management needs to step up their game in training. I will never return to this location.