I used to like this place, about seven years ago. It seems like in recent years they were constantly up selling everything & it was so annoying.
My dog had a reaction to vaccines & they told me next time they vaccinated him he'd need to be pretreated with Benadryl. They also said all of the shots had to be given individually. So, each shot would cost extra & Id have to pay for the pretreatment.
I was very confused by this. Why couldn't I give him Benadryl at home ahead of time? Why couldn't they give all the shots at once if we are pre treating anyway? I asked them those questions and didn't feel like I got a sufficient answer.
I started calling around & got a similar opinion from a few vets. Then I spoke to Dr. Roach at West Russell Animal Hospital & he spent a good fifteen minutes on the phone with me. Told me which vaccine my dog likely reacted to (as some vaccines are more reactive) & told me I could pretreat with Benadryl myself. Much better answer & he was so straight up & honest.
My last few visits to Siena I felt like I was kind of being manipulated financially. The vets are good, but the prices are crazy & they up sell constantly.