This store is filthy and falling apart. EW really needs to move it to a newer strip mall or invest some serious money in rehabbing it (I suggest the former).
I ended up going all the way out to the one on Sahara (which isn't exactly high end, but is much better than this location) to make my purchase.
I can't really speak to the staff or services as I just browsed the selection and decided I didn't even want to deal with this place.
There's also a bus stop out front which causes lots of shady characters to mill around their parking lot.