It is so hard to give this location a real overall rating since I've been here during good hours and never had a problem with crowds and got my drink quickly and then I had the terrible experience yesterday with the 20+ cars waiting to order at the Drive-thru.
Overall, this is a great Starbucks, as it's in a very convenient location and the employees here are very friendly. The inside has been clean and organized with the tables clean, trash emptied, condiment table clean, organized and everything filled, and the restroom clean as well. My drinks usually come out so fast and they are made the way I like them
I've not used the Drive-thru here as it's kind of a disaster! When I stopped by yesterday morning around 8 am, the line for the Drive-Thru was super long and the people waiting weren't very considerate of others trying to pull into the parking lot. Because of where the Starbucks is located in the shopping center, it's hard to pull into the parking lot with drive-thru customers hanging out on the main road! Ugh, and this particular day they only had a couple people working, so it took about 15 minutes for my iced coffee to come out. I was pretty frustrated by the time I left. I think I'll not come to this location again in the mornings.
The drive-thru situation here is what made this location a 3 star instead of a 5 star for me.