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| - Well they remodeled. It looks great! I mean it really looks fantastic. The food was hot and well prepared, as always. Service was attentive and prompt. Still never saw a shift manager. And they didn't have my creamer, not a big deal but what kind of coffee shop runs out of creamer?
Update: 12-15-2017: I am seated, I want to order the two eggs, 4 bacon strips, hash-browns and substitute the waffles with all the frosting, fruit and BS for plain buttermilk pancakes.
I'm told I can't do that. I said, "Surely the pancakes are cheaper than those waffles with all the added garbage on them?" I'm told that it's a special and I can't make substitutions. However, I can order the 2 eggs, 2 bacon strips, hash-browns and pancakes. I said that's not the same it's missing two bacon strips. The server tells me it's the computer it won't allow changes like that. I said well I'm sorry but Im not going to let a computer dictate what I can and can't have to eat. I left, I won't be back.
I'm not upset at the server for doing as instructed. I'm more stunned that an asinine policy was instituted to control inventory, without any method to circumvent this issue. I mean, certainly I'm not the first nor the last customer to request a substitution that seemed reasonable and likely costed the restaurant less resources to provide.
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