Purchased a Groupon and have tried 3 times to make an appointment. Finally got an appointment time and told her I would like to schedule an appointment for a manicure and that I had a Groupon. She then proceeded to say in a very rude tone "uhhhh, a manicure is not the same thing as a shellac manicure". I asked her what the difference was and instead of educating me she treated me like I was an idiot. I ended up hanging up on her because I could not believe how rude she was and I did not want to give her my business. I could not imagine having to sit there having my nails done by this lady. She called me back and left a voicemail telling me that I should call Groupon and get a refund. She clearly did not care. I cannot believe how unprofessional she is.