There are some terrible reviews about customer service here, my experience was quite the opposite. Everyone I interacted with was friendly, kind, patient, and competent. I brought my 6 year old, 83 pound Afghan Hound to the clinic to get neutered and vaccinated. The cost for the neuter was $60!! $60!! It's been four days since the surgery and my boy is healing up nicely. Why go somewhere else to pay upwards of $100 for a neuter?