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http://www.openvoc.eu/poi#funnyReviews
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  • I had Erika team 4 come out for what was supposed to be a deep clean. My experience was far from perfect. Many details were missed that i had to ask them to do after I had checked. They did fix whatever i pointed out, but after they left i noticed more things, like the bathroom faucet hadn't even been cleaned. I paid $480 and could not feel more ripped off. I called to complain and they did offer to have the team come back and fix what was missed. At first i was going to have them come and scheduled it for Wednesday. Then the Monday before I get a call from Erika asking if they could come Tuesday, to which i responded no. Then she asked what they needed to fix and when I told her she gave the impression like "we're coming back for THAT?". I'm sorry but when your company boasts about perfection and attention to detail you should do it right the first time. After speaking with her and the owners I decided not to let them come back, because its honestly not worth it to me. Them coming back would not make me feel better about spending $480 and they didn't even clean the faucet and dust properly the first time. I was a first time customer mind you, and my expectations were high. I would not recommend this company because you can get the same work for way less. The owners did everything short of offering me a partial refund, which was the only thing that would have made me feel better. I'm a middle class worker who really wanted a good house cleaning and thats why i wanted to try this company but i was incredibly disappointed. The owners did try to offer a fix which was nice but did not make my impression any better and I do not want them to come back. Perfection means being right the first time. By the way, this company asks for yelp reviews in order to enter a drawing for free house cleanings, which didnt sit well with me after I chose them bc of their reviews and then I had a terrible experience. Let that speak for itself if you are looking at your options.
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