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  • I'm a local and the first time trying this establishment with some out-of-town guests in tow. We intended on checking it out and gambling for a while. The renovations appear to have been done farily well, however, that's the only compliment this place gets. Pull into the valet and the first thing the attendant says is "we charge for valet....is that OK?" What? Huh? How are you going to compete with all the other hotels (most that are of a much higher quality) if you have this policy. The attendant then says just go inside and have it validated. Went inside and the cashier says, "You have to sign up for a player card AND meet some kind of gambling minimum to get the validation". OK, now you're just being stupid. Went over to the player club booth to get the card. The women working there was not at all friendly. My guests each had a matching play offer, so off to the BJ table we went. Upon arriving at the table (nobody playing at it), we were rudely greeted by the dealer who seemed bothered that we interrupted him while he was.............. doing nothing. He knew nothing about my guests' matching play offer and neither did the pit boss. (I couldn't make this up, our experience was getting to be almost comical) The pit boss comes back and says, "Oh, this starts next month". NO WHERE on the match play were there any restrictions or limitations stating this time frame. Nonetheless, we played a few more hands with the 'irritated' dealer who was replaced by another dealer, who seemed to be disgruntled as well. Wow, well we had enough. Cashed out and checked out of this inhospitable place. Will not be returning and will not recommend this place to anyone.
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