So I have ordered from them many times over the years and got the food quickly; food was so so, but it was quick and cheap. Well scratch the quick now. Apparently they have become quite busy, but haven't bothered hiring more people to compensate for that. Ordered good for delivery and was told after the order that it would be an hour and 10 minutes. An hour and 20 minutes later and we still had no food...I called and was told that I should have been told it would be an hour and 20 minutes (as if an hour and 10 were not bad enough)...They assured me it was on the way. One hour and forty-five minutes after ordering we had our food. As usual it was mediocre at best. The apology was $5 off after I asked them what they could do and told them I was going to cancel the order. I will not be calling them again...it takes me 5 minutes to go pick up my own take out from several much better restaurants around me.