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  • I made a reservation online for this location. It was a one day in town rental. We had our one way to Seattle for the week after also booked with them. We were told we had to pay an extra $40 for insurance on the truck for the one day. The guy told us he'd get fired if he didn't add it. TOTAL BAIT AND SWITCH!! I booked online specifically for this location if there was an extra mandatory $40 fee it should have said that online NOT when I come in to pick up the truck. It also said on the paperwork and at the counter insurance is optional. TOTAL SCAM GOING HERE!! So I booked my one way truck and car dolly from Penske. Budget lost my $1900.00 over their extra $40 fee since who knows what extra mandatory fees there would have been going to Seattle. We were very happy with Penske. They called to confirm our reservation had the equipment ready and gave 20% off for AAA membership. I'll never consider Budget an option ever again!
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