Short Version: Great Comfort food, Awesome Happy Hour, but can be Hit or Miss with people
My friends and I are deeply divided on our feelings with this place. I personally love it (as evidenced with how often I order from there), and order the Japanese Fried Chicken Steam Bun and Sausage Steam Bun with a half order of whatever noodles I feel like that day. It has yet to disappoint. I greatly appreciate that they are very flexible with subbing items in their meals. But my friends have felt differently, so it may just be an acquired taste or just meant for a certain adventurous kind of palate. I constantly go back. Service is pretty good, I've only had one bad experience, but I chalked it up to being new at that time.
I would definitely try this place if you haven't already and make up your own mind.