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| - Coming up to this location is a little weird. The parking lot is very close to the street and a little tight.
Walking up to the door, you do see the large amethyst out front. The surrounding glass/container needs to be cleaned out. It is filled with trash, and I think I even saw a bracelet in there. The gemstone is so gorgeous, and it doesn't give a very good impression.... Kind of makes me feel like they don't care enough to clean up. "Bad" area or not.... take pride in your things.
Walking in, we were greeted.
There were two employees. One seemed more knowledgeable than the other.
He pointed me in the direction of a large amount of bracelets that were $6 each. There were no labels above any of these bracelets. They just hang there...
im not a geologist. ... I'm not 100% sure what I'm looking at, the labeling would greatly be appreciated.
Also, the general organization of this store.... Throws me off.
There's really no..."flow'. You will go on a HUNT around and around looking. Maybe going alphabetically throughout the store is possible.? But like I said... There's labels..But they aren't very descriptive....im not saying write a novel for each item. ... but maybe consider a different system.
The employees do tend to "hover" and follow you around... I don't really mind, But, it would have been helpful if they once asked if I was finding everything okay.... Or if they could help.... They didn't initiate conversation with me... I always had to ask.
I'm not sure if the store has any A/C .... Because I felt myself getting very hot. They did have one fan going in the beading/make your own jewelry room. But that's it.
There are some things that are priced reasonable, and there are some things that are VERY expensive. Therefore, keep an eye on your children! Some of those stones can be a mortgage payment.
Overall. I like it. The employees were nice enough.... And we did end up making a few purchases. If you spend over $100, don't forget to use your YELP check in offer.
11/16/14
Two of the bracelets I bought is already falling apart. A week old. Not cool.
**Owner:1/1/2015**
"I believe you must have parked on the sahara parking lot. We also have 15 other parking spaces in our other parking lot, some of which our tractor trailer can fit in when we have a delivery...
I am really confused by this review. In 26 years of being in business I have never heard comments like these. We have employees nearby to help if it is requested. There is no other place on the West coast of America like our store, let alone in all of America.
I don't understand how yelp can allow such slander, if these are true comments, please contact us and I am sure we can show you how untrue all of these things are. Thank you."
**1/5/2015- Response to owner.**
Good to know that you have more than one parking lot, I'll keep that in mind.
I'm not sure how my review is confusing to you....
If your employees are going to follow me around the store, maybe they should check in on me, Not just lean up against a wall and stare.
I don't understand how my review is "slander".
It's an honest experience...so I'm not sure how they can be untrue.
I don't recall seeing you that day, so, please enlighten me on how you can show me how "untrue" my review is.
I have a check in, I have pictures of your products, and your store.......
If the "slander" is myself reviewing the quality of the bracelets you sell, I'll post pictures of how they are falling apart. I bought three on my visit to your store, and now only ONE is wearable.
4/20/2015
3 months ago, i sent the owner a private message, asking him what part of my review he thought was slander..... his response..
"Lol".
Classy. Great way to respond to a customer. Demoting this review from 2 stars to 1 for his terrible attitude.
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