In an update to address the owner, we DID have this company come out and due to the negative review, I started to receive several yelp messages and they even called our house, begging us to take it down. I have reported this inaccurate message to yelp and would suggest this owner stop accusing actual customers, who happen to not give a glowing rating, of lying or of not being actual customers. Like I time to write fake reviews dude. I'm a busy working professional.