I saw the owner sneeze into his hand & continue working with food, trays, etc., without washing his hands, including wrapping a piece of cheese for me. YUCK! The cashier was scratching her back UNDER her shirt. Yuck & yuck!! I thought she was going to handle my food, but she did not. The pesto chicken sandwich was not even any good & had just two, very thin pieces of chicken on it. Very disappointing!