Roast beef ripoff ...
The staff here are very friendly and I've bought bagels for the office here a couple of times - everything is fresh and tasty. But, I went to grab a quick sandwich today and will not be going back for any reason in the future.
I paid $5.49 for what they call a Deli Sandwich - since a single bagel costs 99 cents, you would expect a reasonable amount of meat for the additional $4.49 - instead, I got back to the office and found 2 small slices of roast beef and some shreds from someone else's slices composed about a 1/4 inch thick layer of meat. I immediately thought of the old slogan "Where's the beef?" but this was such a paltry portion, it really wasn't funny.
Since most chains set portion sizes, someone at this shop made the decision that it's okay to shortchange their customers. It's a shame, but I'm avoiding this shop and am warning others of the practice.