Very disappointed with the service. I've been looking for decent quality take out and that's why I tried The Side Door. I ordered an hour before I got my food, and I was told 20-25 minutes till ready and had to ask three times, is our food almost ready, which was a salad and sandwich. The bartender responded with "sorry, sometimes it gets backed up." Once we finally got our food, there were no napkins or silverware put into our bag. There were no apologies and nothing to try and get my business back. The food presentation was poor and the bar tender didn't know too much about the beer selection. I ordered a sanwhich which didn't come with a side, but the bartendsr didnt even offer a side or salad to go with the sandwich, which was possible to order. Overall I was not happy and wouldn't recommend to others.