I have ordered 10 sandwiches from this location two times and the last two weeks. That is $70 worth of sandwiches * 2. Evidently the online order goes to their corporate account, and they send a driver out to try to follow directions. Last week, the driver showed up at our business on the first floor, but didn't know how to get to the second floor. As far as I'm concerned, that's easy. You take an elevator. Again today my company and I ordered 10 more sandwiches, again another $70 yes. 2 hours later the sandwiches didn't show up, so I called Capriotti's on Paradise Ice. The girl who answered the phone told me that the driver could not find our address. She said that they still had all of the sandwiches with him or her, and they would be on their way. One of my biggest concerns was that all 10 of the sandwiches had mayonnaise on them and I didn't want any of my employees or managers to get sick. She assured me that the driver is in route to our business. Another hour goes by and still no sandwiches. I am done with this business. Supposably they refunded my credit card for the $70, however I still have not seen that credit on my bank account statement.