I've been coming to this store since they opened their doors more than 7-8 years ago. This store was the best Subway in all of North Richmondhill, hands down! They are generous with portions and usually have the bread that I want. The crew who works here are generally nice, specially the Filipino couple. While it's true that the husband never smiles (although i once managed to get a laugh out of him after he cut his hair short) he's always been very courteous and professional to the guests from my numerous observations.
This is all fine and dandy so far but (there is always a 'but' isn't it?) the previous owner has sold the business about a month ago to new owners vetted by Subway corporate. I suspect most if not all of the old crew is gone at this point. Tonight I had my first visit under the new ownership and it was still not bad. The young gentleman who served me was a bit confused on how to deal with the register for a slightly complicated transaction but he was polite nonetheless.
I'll update this review as I continue visiting this store.