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| - Worst. Service. Ever! The greeters at the door were fine, but the waitress we got stuck with left us with a bad taste in our mouth. Must've been low on staff because we got one of the rudest servers I've ever had the displeasure of dealing with. Don't come here in a good mood because you'll leave extremely irritated. Anything we tried to order, we'd get cut off and told we couldn't get that. I've never been told we couldn't order something because the WAITRESS didn't agree with it. "Wait, your child wants BOTH entrees?", ARE YOU WATCHING MY CHILDS DIET?, "so you wanna pay extra?" ARE U PAYING FOR MY FOOD?.. "We don't allow adults to order off the children's menu".. but if you don't serve grilled cheese to adults, why can't I order from the children's menu to get it?!?!? Or we'd get hit with side comments like, "Wow, you must be really hungry"... Yeah silly, that's why we came in here! Too bad I'm losing my appetite thanks to you.
Being that we came in on a holiday, we were pleasantly surprised that Chili's wasn't as busy as the neighboring restaurants (especially after being the third or fourth spot we tried to visit but found to be too crowded); but after experiencing the service & thanks to this Waitress with an Attitude, we can understand why people weren't lining up at the door.
Thanks for the experience Chili's, at least I know Customer Service is not a main concern for your establishment... I just wish my family and I didn't have to be the ones to find this out.
*Server name: Laurie
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