The food is amazing, one of my favorites in Las Vegas but in my past few visits the service has lacked. I Used to be a local here but with new staff the service has definitely taken a plunge. Not to say they are not nice, but that's about it. I am used to calling in my order and picking it up and by the time they give me it's ready. It hasn't been the same lately. Not to mention they always forget something. The past few times they have forgotten the Mac salad, the first time I didn't mind. These past couple of times I have. I called and let them know that they forgot it, they apologized and told me to remind them and on my next order I would receive it; my next visit I let them know and all they did was apologize but never bothered to make it up in any way.
I had stopped going for awhile but today I my bf and I had the cravings for some, so I called in the order and picked it up. I had to check it there to make sure everything was there. Again the forgot the Mac salad and extra teriyaki sauce that I paid for. When I ordered the locals plate I was told they didn't have beef, we said that was fine as long as we got double chicken; when we got home there was only one serving of chicken. Very displeased and probably will not be making a trip back anytime soon. It's really sad since the food is very good but the front of the house is very inattentive, they spend most of their time talking to each other.