I agree with another reviewer...parking is horrible! My son and I went there for a "fundraiser." Never been here since Sammy's closed down but figured why not. As we walked in, we were greeted by the order station. The woman at this station was very friendly, and helpful with the ordering (1 star.) The place was pretty busy, but did not seem overly crowded. You can see the chefs cooking behind the counter (not the food), but can see people cooking. We both ordered the Kobe Beef Burgers. They did not ask us how we wanted them cooked, and I guess it's my fault for not telling them. There was a special request on our order, and the accommodated with a smile (1 more star.) We waited 15 minutes and our order arrived. Both of our orders were cooked medium with a lot of pink (we prefer well done), however, we ate it anyway. The burgers were very tasty and other than the pink, prepared and presented ok (1 star.) We would go back and try it again, and recommend at least one try to everyone. Total $22.70.