First impressions usually make or break a hotel experience for me. The front desk folks were polite and there were no issues with check-in.
The room needed work...housekeeping didn't clean the bathroom (eew), so I had to switch rooms before I could settle in after a long day if travel.
Update: The bathroom ceiling in the second room is filthy and covered with various bits of hair. I typically would not notice but the ceilings are very low at around 7' making it easy to see (and to clean if the hotel ever decides to do that).
I won't be back to this Hilton property.