The worst appliance company I have every had at my home! Called AHS about my microwave door and they sent out this company. Repairman came and looked at it and said he would order the part which was a handle. A week later he returned with the handle. He installed the part and when he left the microwave wouldn't shut off unless you pressed really hard on the door. Called the company and they came back, took everything apart and told me that this is just the way it works now! Really, my microwave doesn't shut off. It worked fine before he "fixed" it. He said he would call the next day to have someone else look at it and he never called. 3 days later I called AHS to see the status of the work order and was told that Fidelity closed out the ticket! So as far as the technician was concerned the microwave not shutting off was working fine! It wasn't his house that could catch on fire! AHS sent out another company 2 days later who fixed the microwave in 10 minutes! I also requested that this company NEVER be on the list to fix anything in my home! If you have AHS, I strongly recommended you do the same before you get stuck with this horrible company. They cashed my check for $75.00 without repairing the appliance properly! Don't use them !!!!!!!