Paid $800 USD for 5 nights without the $140 resorts fee. No complimentary coffee maker. Air-con is very low. Can only go low upto 15 degree celsius. The house keeping people are the only decent and friendly people. The front desk people are rude,arrogant and ignorant. Stored our luggages at the bell desk area, when we got it, the bag ripped out open, we tried asking for masking/duct tape but they said that they don't have any or a wrapping plastic wrap. They didn't even say sorry!! Very bad experience. I won't recommend it to my friends. Bad Customer Service!!