The owner, Deepali is very sweet and does a fantastic job. She's pretty good at shaping the eyebrows and makes sure to get every hair. Her location is some what inconvenient for me since I changed jobs so I now usually go to a friend who does threading, but today it was too far to go to Monroeville and I couldn't connect with my friend so I got them done at the Westmoreland Mall which is near my office and they were terrible there. I have to remind myself again, not to go to ANYONE else again.