About: http://data.yelp.com/Review/id/OXqJQdZ-137t869cTD212g     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • Matt, Kim, George and the owner, Gerry, are all friendly and professional. I purchased a pair of hiking shoes there around Sept of 2015. I hike about an hour a day, 5-6 days a week on a rocky, dirt trail in northwest Phoenix. It's approximately 2.5 - 3.0 miles round trip. That is the only time I wear my hiking shoes. Unfortunately they began to come apart near the toe guard and the tread was showing significant wear after only two months. I took them back because I do expect a pair of $100+ shoes to last more than two months. They contacted the manufacturer and replaced them with another pair without any hassle to me at all. I wore them for about two months again before they came apart in the same way as before. I took those back as well. They were surprised to see that it was not limited to one pair of defective shoes because these are supposed to be high quality hiking shoes. Maybe most people don't really use them to hike on the kind of outdoor trails found in Phoenix? In any case, Kim worked with me to order another pair of hikers. Those did not fit as well as the first kind so I returned those before wearing them out of the house. Gerry, the owner, then stepped in and ordered a special pair out a catalog for me and those are working well, so far anyway ;-) I've had them a few weeks now. My point to the story is, every time I went in to the store, I was greeted nicely and treated fairly. I did not have to demand good customer service; it was given freely and with a smile every time, by every employee there. That kind of customer service is extremely hard to find and I want to publicly commend them for doing a great job! They worked hard to find a solution that works for me and because of that, I will go back when I need shoes in the future. Matt, Kim, George and Gerry could give lessons to most retailers on how to provide good customer service. They practice exceptional service is that is the backbone of every successful business.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 67 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software