If you want to experience a rude environment and customer service, than this is the place to go. We had the worst server names Kassidy who was very disrespectful and degrading to myself and my Friends.
We had to wait 30 minutes for our drinks and then our orders were messed up. I had ordered a loaded back potato instead of fries but got French fries. When I asked for my potatoes it was as if I was asking for a whole new meal. My friend asked for some ranch for her fries.
Kassidy delivered my potato with just butter and sour cream and forgot my friends ranch. I asked if the loaded potato came with bacon and cheese to which she explained she didn't realize I had ordered it that way.
I was then asked if I really wanted the fixings for the potato and my friend if she wanted her ranch. She never brought out my baked potato additions but I was still charged for the food. When I mentioned it she said well you didn't want it.
She then threw away my friends food he had asked for a box for a few minutes earlier. We had asked for a manager 2 times and waited about 30 minutes.
When the manager failed to arrive we mentioned her behavior about our experience and she replied that she wasn't rude the whole time. She also stated that it would be a while before her manager could come.
Luckily the manager, Evelyn was very considerate and was able to make our experience a little better but we will never go back especially if Kassidy is working.