I had called this place asking if they do alteration and the lady that answer had said yes. When I took my pants for the lady to see if she could hem them, she had said yes and that it would be roughly around $10. I decided to leave them, thinking it would be no more than $15. She said to pick it up 4 days later. They weren't ready till 2 weeks later and she was charging me $21 and they were not even pressed. I told her that I was not about to pay that much for such poor service, the pants did not even come out right. Then she told me that she would drop the price to $15 if I paid cash. She gave me an attitude saying that it was not her fault that it was the material of the pants. I asked her that if she knew that she wasn't going to accomplish what I wanted with the pants, then why did she said yes to doing the alterations. She proceeded on giving me attitude and saying that it was the material that didn't allow her to do her best. Yet she never explained that to me, before she decided to charge me $21, only until I noticed that the pants were not hemmed correctly, is that she claimed that it was the materials fault. After minutes of disagreeing I paid the $15, but I will NEVER go here again. She was going to let me purchase her poor alteration service for $21, even though she knew that it was not worth that much. I've been to other alteration shops and I've never had a problem. The only reason I came here was because it was literally down the street from where I worked. Never again.
P.S. The lady is the owner and she's the only one in the store.